Procurement - desktop client devices framework: buyer's guide

Framework overview

The ICT products portfolio covers a wide range of ICT products through a number of specific framework agreements, listed below:

• Technology Peripherals and Infrastructure
  • lot 1 - IT hardware catalogue
  • lot 2 - infrastructure projects
• mobile client devices
• desktop client devices
• web based and proprietary client devices
• managed print solutions

This buyer’s guide refers to the desktop client devices framework.

Scottish procurement developed a national approach for the procurement of desktop client devices which resulted in the award of a single supplier framework agreement to HP Inc UK Ltd (HP).

The framework commenced on 1 September 2023 and will end on 31 August 2025. There is a further 2 x 12 month extension, giving a maximum contract duration of four years.

Buyers are reminded of the obligations contained within the Procurement Reform (Scotland) Act 2014 in relation to the award of contracts valued equal to or greater than £50,000 including those awarded as a result of a framework call-off.  In particular, buyers should note that in accordance with Section 23(2) the award to contracts must be publicised on the Public Contracts Scotland website and in accordance with Section 35 contracts must be registered in the framework public body’s “contracts register”.

For all ICT products frameworks, a supplier catalogue is available through the secure Knowledge Hub site.  The “Scottish Procurement: Procurement Information Network” group provides access to the standard terms of supply and further information, including details of products and pricing available.  As this is a restricted group access to the information may be obtained through the Request to Join link within the Knowledge Hub Group.

Framework contractor

Full contact information for all the HP account management team are as follows:

Lorna Johnstone
Scottish Procurement Lead
Tel: 07776 164874

Jason Hewins
Education/Health Lead
Tel: 07767 827620

Paula McKeller
Government Lead
Tel: 07823 535992

Sharon Neville
Operations Manager
Tel: 07768 498438

Alexandra Conder
Sustainability Specialist
Tel:  07766 364991

Eduard Cojocaru and Florentina Dobrescu
Quotations and portal assistance

Order queries and status

• for all Central Government orders, (Central Government, Charities, Housing Associations, Police and Fire) - Paul Laslau scottishgovorders@hp.com
• for all Local Government orders (Corporate and Education) - Ruxandra Ilin localgovorders@hp.com  
• for all Education orders (Universities, Colleges and Independent Schools) - Dunca Ionut-Dumitru educationorders@hp.com
• for all NHS orders - Anca Stanica nhsorder@hp.com

David Milliken
Technical Queries
Tel: 07825 19535