Personal Assistant Employer's Handbook

Basic information about what you need to know if you are considering using Option 1 - a Direct Payment becoming a Personal Assistant (PA) employer

The role and responsibilities of a PA

One of the main reasons people choose to employ their own staff is the flexibility it offers in terms of how and when their support is given, to best meet their outcomes.

Personal Assistant (PA) work itself is about much more than personal care. There are many roles available for a PA; supporting an employer at work, at college, or in social activities. For some PAs they may be asked to provide a low level of personal care. There may be a team of PAs with different roles based on their skills, with each team member having a different role. The tasks required of each role should be decided before the PA is recruited.

The tasks carried out by the PA will generally be set by you as their employer and should be set out in the job description.

PAs have the same responsibilities as other employees in relation to attendance and performance at work. As with other members of the social care workforce, PAs should meet the following requirements of the Scottish Social Services Council (SSSC) Code of Practice:

Social service workers must:

  • protect the rights and promote the interests of supported individuals and carers
  • work to establish and maintain the trust and confidence of supported individuals and carers
  • promote the independence of supported individuals while protecting them as far as possible from danger or harm
  • respect the rights of supported individuals while making sure that their behaviour does not harm themselves or other people



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