Open with Care: supporting meaningful contact in adult care homes – principles

Guidance setting out the key principles and expectations for care home providers, care home staff and visitors in relation to visiting adult care homes, including during COVID-19 and other infectious outbreaks. It also provides tools and resources to support visiting in adult care homes.


Care home staff have worked tirelessly throughout the pandemic to adopt Open with Care visiting guidance and maximise opportunities for people living in care homes to see and spend time with their loved ones.

The purpose of this guidance is to:

This guidance should be read in conjunction with the following public health and infection prevention and control (IPC) guidance. It provides more details on the measures required to support visits in and out of the care home safely including during an outbreak:



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