Open with Care - supporting meaningful contact in care homes: guidance

New guidance supports meaningful contact to resume between adult care home residents and their loved ones, beginning with visiting up to twice a week. This guidance is now possible due to all the COVID-protections in place. Everyone has as important part to play in continuing to protect against COVID-19 in care homes.


04 Working together to keep everyone safe

Safe homes

Everyone plays an important part in opening up safely. This SAFE HOMES advice outlines how family and friends can help keep everyone safe, and how the care home staff will help people visiting to keep their loved ones safe.

This was developed with input from care home residents' relatives, and care home, clinical and professional staff.

When visiting loved ones:

Family and friends visiting can help by:

S - Staying at home if you are unwell
A - Arranging your visit in advance (and any changes)
F - Face coverings-—wearing these and any other PPE required by the care home
E - Engaging with the care home – you are partners in care and have a shared responsibility to follow advice to keep family and others safe and taking the test when offered it

The care home will help by:

H - Helping you to feel supported when visiting (e.g. informed, a safe and welcoming space, appropriate equipment, and providing on site Covid-19 testing)
O - (being) Open to your concerns and needs
M - Managing time with your loved one in a safe manner
E - Essential visits arranged in partnership with you and your family member
S - Showing you how to visit safely

Contact

Email: CareHomesCPAG@gov.scot

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