NHSScotland waiting times guidance: November 2023

This guidance replaces the previous waiting times guidance (2012) to support health boards in the delivery of the national waiting times standards. The guidance will continue to make sure that patients who are on waiting lists are managed fairly and consistently across NHSScotland.

Annex 4 - Exceptions to the Treatment Time Guarantee

The Health Board that agrees the treatment is required, in law, to ensure that patients access their treatment within 12 weeks.

The Patient Rights (Treatment Time Guarantee) (Scotland) Regulations 2012 (legislation.gov.uk) outline any exceptions to the Treatment Time Guarantee. These are:

  • assisted reproduction;
  • obstetrics services; and
  • organ, tissue, or cell transplantation, whether from living or deceased donor.

Mental Health services are not under the standards contained in this guidance, unless this requires planned admission to hospital for inpatient or day case treatment.

Exceptional Aesthetic Procedures which have been specifically excluded in the CMO(2019)05 - Exceptional Referral Protocol (previously known as the Adult Exceptional Aesthetic Referral Protocol) – refresh April 2019 (scot.nhs.uk) are also excluded from the TTG.


Email: waitingtimespolicy@gov.scot

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