NHSSCOTLAND STAFF SURVEY 2013 National Report

This National Report provides an overview of the results of the 2013 NHSScotland Staff Survey. The National Staff Survey gives all NHSScotland staff the opportunity to provide feedback on their experience of working for the organisation.


Appendix E: Comparison with Previous Surveys

Q Indicates a difference in question wording from the 2013 survey. N/A indicates that direct comparison for this question was not possible.

Table 37: Comparison to previous NHSScotland Staff Surveys (percentage of positive responses).

Question

2006

2008

2010

2013

Overall Experience

Q8a. Care of patients/service users is my Board's top priority.

N/A

N/A

63

55

Q8b. I am able to do my job to a standard I am personally pleased with.

N/A

N/A

70

63

Q8c. I am happy to go the 'extra mile' at work when required.

N/A

85

88

87

Q8d. I would recommend my Board as a good place to work.

43Q

55

58

50

Q8e. I still intend to be working within my Board in 12 months time.

70

77

79

75

Q8f. I am satisfied with the sense of achievement I get from work.

N/A

N/A

71Q

60

Well Informed

Q3a. I am kept well informed about what is happening in my Board.

41

49

58

48

Q3b. My line manager communicates effectively with me.

59Q

N/A

62

61

Q3c. When changes are made at work, I am clear how they will work out in practice.

N/A

N/A

41

39

Q3d: I am clear what my duties and responsibilities are.

80Q

80Q

85

83

Q3e: I understand how my work fits into the overall aims of my Board.

N/A

N/A

76

66

Appropriately Trained and Developed

Q4a. In the last 12 months, have you had a KSF development review, performance review, appraisal PDP meeting or equivalent?

47Q

49Q

70

73

Q4b. Did it help you to improve how you do your job?

N/A

N/A

44

39

Q4c. Did it help you agree clear objectives for your work?

N/A

N/A

72

66

Q4d. Did you agree a Personal Development Plan or equivalent?

N/A

N/A

87

83

Q4e. Have you received, or do you expect to receive, the training that was identified in that plan?

N/A

N/A

77

75

Involved in Decisions

Q5a. Staff are always consulted about changes at work.

N/A

N/A

27

26

Q5b. I have sufficient opportunities to put forward new ideas or suggestions for improvement in my workplace.

33Q

49Q

51

49

Q5c. I am confident my ideas or suggestions would be listened to.

29

45

39

37

Q5d. I have a choice in deciding what I do at work.

N/A

N/A

42

38

Table 37: Comparison to previous NHSScotland Staff Surveys (percentage of positive responses) (cont.).

Question

2006

2008

2010

2013

Treated fairly and consistently, with dignity and respect, in an environment where diversity is valued

Q6a. My line manager encourages me at work.

N/A

N/A

62

59

Q6b. I get the help and support I need from colleagues.

74Q

76Q

79

76

Q6c. My Board acts fairly and offers equality of opportunity with regard to career progression / promotion.

45Q

62Q

59Q

44

Q6d. During the past 12 months have you experienced unfair discrimination from your manager?

N/A

N/A

91Q

92

Q6e. During the past 12 months have you experienced unfair discrimination from other colleagues?

N/A

N/A

92Q

92

Q6f. Did you report the unfair discrimination you experienced?

N/A

N/A

32Q

34

Q6g. Were you satisfied with the response you received?

N/A

N/A

N/A

27

Provided with a continuously improving and safe working environment, promoting the health and wellbeing of staff, patients and the wider community

Q7a. I can meet all the conflicting demands on my time at work.

N/A

N/A

N/A

42

Q7b. There are enough staff for me to do my job properly.

34Q

N/A

28

31

Q7c. I believe it is safe to speak up and challenge the way things are done if I have concerns about quality, negligence or wrongdoing by staff.

N/A

N/A

50

52

Q7d. Have you had any Health & Safety training paid for or provided by your Board?

N/A

N/A

82

84

Q7e. During the past 12 months have you experienced bullying/harassment from your manager?

N/A

N/A

90Q

89

Q7f. During the past 12 months have you experienced bullying/harassment from other colleagues?

N/A

N/A

87Q

85

Q7g. Did you report the bullying / harassment you experienced?

N/A

N/A

33Q

36

Q7h. Were you satisfied with the response you received?

N/A

N/A

N/A

37

Q7o. During the past 12 months have you experienced emotional/verbal abuse from patients/service users or other members of the public?

N/A

N/A

N/A

68

Q7p. During the past 12 months have you experienced physical violence from patients/service users or other members of the public?

N/A

N/A

N/A

91

Q7q. Was it discriminatory in nature?

N/A

N/A

N/A

91

Q7r. Did you report the emotional/verbal abuse or physical violence you experienced?

N/A

N/A

N/A

50

Q7s. Were you satisfied with the response you received?

N/A

N/A

N/A

66

Contact

Email: Malcolm Summers

Back to top