National Care Service Charter of Rights
This Charter gives you information on your rights and what you can expect from your support. It gives you information about what to do if you think your rights are not being met.
Alternative formats
Our charter is available in a range of formats to make it accessible to everyone. You can choose the version that best suits your needs.
Main Charter versions
Full Charter (PDF)
The full version of the Charter, providing detailed information about your rights and what to expect from your support. The most comprehensive version of the Charter you can access. Download the Full Charter (PDF).
Summary Charter (PDF)
A shorter version that highlights the key points of the Charter. This is helpful if you want a quick, clear understanding without reading the full document. Download the Summary Charter (PDF).
Accessible formats
Easy Read Summary Charter (PDF)
A simplified version using plain language and supportive visuals. Designed to be accessible for people who prefer or require easy‑read materials. Download the Easy Read Summary Charter (PDF).
Full Charter - large font (PDF)
A large‑print full version of the Charter. Download the large font Full Charter (PDF).
Summary Charter – large font (PDF)
A large‑print version of the Summary Charter for easier reading. Download the large font Summary Charter (PDF).
British Sign Language (BSL) – Summary Charter
A BSL version of the Summary Charter, offering a more accessible way to understand the key points.
Translated versions
We offer translations of the Charter to support speakers of other languages.
The Full Charter is available in Gaelic. Download the Gaelic Full Charter (PDF).
You can read the Summary Charter in the following languages:
Printed copies
To request printed copies of the Charter, or to request an alternative version of the Charter email nationalcareservice@gov.scot.
Contact
Email: nationalcareservice@gov.scot