Publication - Advice and guidance

IT training services framework

Published: 1 Jun 2016

Guidance for public sector organisations on how to access and use the framework agreement.

Published:
1 Jun 2016
IT training services framework

Who can access: all public sector
Contract status: live
Dates of contract: 1 June 2016 to 31 May 2020
Category: procurement and commercial training frameworks

Overview

The provision of IT training services in the Scottish Government.

This framework agreement will be available for use by core Scottish Government departments and 17 agencies and associated departments and Scottish non-departmental public bodies served by Scottish Ministers.

What is in scope

The IT training services framework is available for:

  • call-off contract: booking on an open course, for example, course run by the provider open to or accessible by the public. This is done on a strict rotational basis
  • mini competition for bespoke/closed course: courses designed for and/or run exclusively for the framework body

What is out of scope

  • consultancy services

Who can use this

Scottish Government, third sector, other public bodies via the Scottish Government that are listed in the buyer's guide

Benefits

Benefits for public bodies using this framework include:

  • enabling IT capability to effectively deliver better outcomes for the people of Scotland through the efficient, skilled and prudent use of IT skills

Supplier details

If a call-off is required the framework public body and/or delegate should contact the Programme and Project Management Centre of Expertise at PPM-CoE@gov.scot before making contact with any supplier.

Lot 1: eRDM training

Training provider

QA Limited
Portland House
17 Renfield Street
Glasgow
G2 5AH

Contact:
Gillian Reid
Phone: 0141 226 1312
Mobile: 0772 133 1599
Email: gillian.reid@qa.com

Lot 2: End user application training

Training provider

Elite House
1 Blythswood Square
Glasgow
G2 4AD

Contact:
Stephen Docherty
Phone: 0844 544 4226
Mobile: 07798 787105
Email: sdocherty@elitetc.co.uk

Lot 3: IT specialist training

Lot 3 will operate a ranking procedure. As per the details below QA are ranked number 1 and Elite are ranked number 2.

When a requirement for an external trainer arises, the contract manager will contact QA ranked number 1 in the first instance to establish their availability to deliver the course. No negotiation on dates will take place.

In the event that QA ranked number 1 is unavailable on the date(s) in question the work will then be offered to the Elite ranked number 2.

This process will be repeated until the requirement has been allocated to a contractor.

Training provider ranked number 1

QA
Portland House
17 Renfield Street
Glasgow
G2 5AH

Contact:
Gillian Reid
Phone number: 0141 226 1312 / 0772 133 1599
Email: gillian.reid@qa.com     

Training provider ranked number 2

Elite Training and Consultancy Services (Scotland)
Elite House
1 Blythwood Square
Glasgow
G2 4AD

Contact:

Stephen Docherty
Phone number: 0844 544 4226 / 0141 222 2227 / 07798 787015
Email sdocherty@elitetc.co.uk

Further information

See the attached buyer's guide for more information.

Information regarding pricing will be discussed with contractors individually on issue of each strict rotation.

Contact

Scottish Government contract manager for Lots 1 and 2

Maxine Reid
Head of Knowledge and Information Management
Phone: 0131 244 8126
Email: maxine.reid@gov.scot

Scottish Government contract manager for Lot 3

Eivor Dempster
IT Governance Manager
Phone: 0131 244 0129
Email: eivor.dempster@gov.scot