IT training services framework

Guidance for public sector organisations on how to access and use the framework agreement.

Who can access: all public sector organisations named in the buyer’s guide
Contract status: live
Dates of contract: 6 July 2020 to 5 July 2021
Category: procurement and commercial training frameworks


The provision of IT training services in the Scottish Government.

This framework agreement will be available for use by core Scottish Government departments and 17 agencies and associated departments and Scottish non-departmental public bodies served by Scottish Ministers.

What is in scope

The IT training services framework is available for call-off contracts on a ranked basis: booking on an open course, for example, course run by the provider open to or accessible by the public; and bespoke/closed course: courses designed for and/or run exclusively for the framework body

What is out of scope

  • consultancy services

Who can use this

Scottish Government, third sector, other public bodies via the Scottish Government that are listed in the buyer's guide


Benefits for public bodies using this framework include:

  • enabling IT capability to effectively deliver better outcomes for the people of Scotland through the efficient, skilled and prudent use of IT skills

Training provider details

The framework will operate a ranking procedure. As per the details below QA are ranked number one and Elite are ranked number two.

Each individual commission/project will be via direct award.

When a requirement for an external specialist IT trainer arises, the framework public body training manager will contact the first ranked contractor in the first instance to establish their capability and capacity to deliver the specific requirements. In the event that the first ranked supplier is unable to provide the service required the work will then be offered to the second ranked supplier. 

Training provider ranked number 1

QA Limited
32 South Gyle Crescent
EH12 9EB                     

Contact: Sophie Arnell
Phone: 0131 338 5364

Alternative number reaching Fiona Gillingham: 01412261321

Training provider ranked number 2

Elite Training and Consultancy Services (Scotland) Limited
Elite House
1 Blythwood Square
G2 4AD

Contact: Stephen Docherty
Phone: 0844 544 4226 / 0141 222 2227 / 07798 787015

Further information

See the attached buyer's guide for more information.

Information regarding pricing will be discussed with contractors individually on issue of each strict rotation.

IT training services framework: buyer's guide July 2020


Digital Capability and Talent


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