Independent Review of Medicines Homecare in Scotland: review report and recommendations

An independent review of Medicines Homecare in Scotland covering the supply of secondary care-initiated medicines and associated care to patients in the community, with recommendations on improvements to these services.


Appendix 6 Coding Framework

1. Homecare model

2. Benefits of current approach

2.1 Patient benefits

2.2 NHS board benefits

2.3 Staffing

2.4 Governance

3. Challenges of current approach

3.1 Communication

3.2 Digital and IT

3.3 Paperwork and process

3.4 Deliveries

3.4.1 Impact on patients

3.4.2 Impact on hospital and staff

3.5 Inequitable service

3.5.1 Processes

3.5.2 Remote and rural

3.5.3 Training

3.6 Support services

3.6.1 Administration of medicines

3.6.2 Monitoring

3.7 Resource

3.7.1 Staff

3.7.2 Financial

3.8 Governance

3.8.1 Information handling

3.8.2 Accountability

3.8.3 Monitoring performance

3.8.4 Managing poor performance

3.9 Other

3.9.1 Environmental

3.9.2 Community pharmacy

4. Impact of geographical location on homecare services

4.1 Logistics

4.2 Communication

4.3 Training

5. Geographical disparities

5.1 Pharmaceutical companies and their representatives

5.2 NHS board patients and their representatives

6. Sustainability

6.1 Environmental

6.2 Financial

6.3 Recruitment and retention

7. Scalability challenges

7.1 Financial

7.2 Recruitment and retention of trained staff

7.3 Technology and process

8. Challenges with contractual arrangements

8.1 Manufacturer-commissioned services

8.2 NHS-commissioned services

8.3 General

9. Use of standards by organisation

9.1 Service design

9.2 Service quality

10. Effectiveness of mechanisms to enforce standards

10.1 Low effectiveness

10.2 Effective

11. Barriers to new homecare providers entering market

11.1 Financial

11.2 Human resource

11.3 Contracting process

11.4 Other

12. Potential future use of medicines homecare

12.1 Care services

12.2 Medicines

12.3 Other

13. Factors that affect homecare providers to deliver effective medicines homecare services

13.1 Appropriately governed digital solutions

13.2 Contract

13.3 Staffing

13.4 Finance

13.5 Geography

13.6 Medicines

13.7 Other

Contact

Email: PharmacyTeam@gov.scot

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