Health and Care Improving Flow Plan 2026 - 2031
A five-year Scottish Government strategy to improve flow through health and care by creating one connected system, shifting more care to homes and communities, improving access and navigation, reducing hospital delays, and ensuring hospitals focus on urgent and specialist care.
2. What will be Different for You
One conversation. One coordinated journey. We'll help you find the right support without the frustration of being passed between services.
Fast access to the care you need. Every decision will be guided by professionals involved in your care plan, ensuring you receive the right care, in the right place, at the right time.
Hospitals will focus on emergencies and the most acute specialist care. Hospitals will focus on specialised treatment, recovery and returning you home safely and sooner. If you can be treated elsewhere, you will be redirected to access the right services, without unnecessary waits.
Care closer to home will become the norm. You will be supported to live well, stay independent and remain connected to your family and community.
Supporting recovery where people thrive best. More people will recover at home or in community settings, with personalised support to help them regain confidence and independence.
And for those who deliver our health and care services every day:
You'll see the impact of your work more clearly. By supporting people earlier and closer to home, you'll help prevent crises and improve outcomes for the communities you serve.
You'll have the time and tools to provide the care you’re trained to deliver. Modern technology, interconnectivity, and simpler processes will reduce duplication and administrative burden, with less time navigating systems and more time helping people.
You'll work as part of one joined-up team around the person. Health, social care and community services will work together seamlessly, giving you easier access to the expertise and support you need.
You'll spend less time managing avoidable pressures and more time delivering meaningful care. Earlier intervention and stronger community services will help reduce demand on acute and crisis services.
You'll feel part of a system that works with you, not against you. Services will be designed around the needs of people and professionals, enabling you to do your best work every day.