What happens when a concern is raised?'
When the child or young person, their parent(s), or someone who works with them raises a concern, a Named Person will carefully consider the situation by asking five questions:
1. What is getting in the way of this child's or young person's
2. Do I have all the information I need to help this child or young person?
3. What can I do now to help this child or young person?
4. What can my agency do to help this child or young person?
5. What additional help, if any, may be needed from others?
Once they have considered the situation, a Named Person will discuss this with the child or young person and their parent(s), and other appropriate professionals if required, to assess what needs to be done to improve their wellbeing.
They will then plan what action(s) will be taken with the child or young person and their parent(s) and arrange appropriate review dates for the plan. Each situation and concern will be unique to the child or young person, and the way they are supported will be tailored to their individual needs.
A Named Person will only offer advice or support in response to a request from a child or parent, or when a wellbeing need is identified. They can help a child, young person or their parent(s) address their concerns early and in some cases avoid bigger concerns or problems developing.
There is no obligation to accept the offer of advice or support from a Named Person.