Getting it right for everyone (GIRFE) toolkit

Accessible information

Easy-to-find and understand information about health, support, and services is crucial for people's wellbeing and self-advocacy.  It helps them manage their health and live fuller lives.

Ideally, this information should be local or accessible with support for travel. It must be respectful, clear, up-to-date, and avoid jargon.

When creating online content please ensure information is:

• Easy to Find: discoverable on search engines and websites without needing help.
• Accessible: usable by everyone, including those with disabilities, whose first language is not English, who have reading difficulties, or limited online access.
• Helpful: enables users to complete tasks, like finding services, simply.
• Easy to Read: uses short, plain sentences with only essential information.
• Correct: current, reliable, and regularly updated.

We recommend the ARC Scotland Compass tool for young people with additional support needs transitioning to adulthood. It offers tailored, up-to-date information and advice.