Student Awards Agency Scotland's social media platform information: FOI release

Information requested

Details of any software/platforms currently used to manage your organisation’s social media accounts.

The annual cost of these tools.

The contract expiry date(s) for these tools.

Details of any software/platforms used for social listening or media monitoring.

The annual cost of these tools.

The contract expiry date(s) for these tools.

The name and role of the person responsible for overseeing these contracts.

Please supply the information in electronic format.

Response

• Details of any software/platforms currently used to manage your organisation’s social media accounts.

Orlo for social media

• The annual cost of these tools.

Orlo is £8,000 per year, over a 2 year contract.

• The contract expiry date(s) for these tools.

Orlo July 2024 – July 2026

• Details of any software/platforms used for social listening or media monitoring.

We use Onclusive / Precise Media Monitoring.

• The annual cost of these tools.

This cost is based on the level of coverage and fluctuates based on the number of daily press clippings, to date this year we have spent £250.71. The subscription is with NLA Media Licensing and is £2,216.50 per year.

• The contract expiry date(s) for these tools.

27/07/2025 to 26/07/2026. The Scottish Government Procurement Framework has recently been revised and we are awaiting further information on which company was awarded the new contract (as at 19 August 2025).

• The name and role of the person responsible for overseeing these contracts.

Julie Sinclair, Head of SAAS Communications

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at https://www.gov.scot/foi-responses.