Serco NorthLink performance deductions: FOI release

Information requested

"What performance deductions Northern Isles ferry service operator Serco NorthLink has received from Transport Scotland from 1 March 2024 to the present day? Can this include details of why the deductions happened, what the financial value of each deduction was and also the dates the deductions occurred?"

Response

Reason for Performance Deduction

24-Mar	19:00	HRO	LE	AB	Sailing cancelled due to the delayed return from dry dock
25-Mar	19:00	HRO	AB	LE	Sailing cancelled due to the delayed return from dry dock
15-May	19:00	HAM	SC	ST	Delayed due to large volume of freight and full car deck
19-Jun	19:00	HAM	SC	ST	Late arrival due to knock on effect from late departure in Scrabster due to traffic volumes
16-Aug	06:30	HAM	ST	SC	Technical problem to port main engine on passage

Performance Deduction

• NIFS3 Contract Year 4 ( Jul 23 – Jun 24) - £46,428.00
• NIFS3 Contract Year 5 ( Jul 24 – Jun 25) - Not yet reconciled.

In this instance we are unable to provide some of the information you have requested because an exemption under section s.33(1)(b) (Commercial interests and the economy) of FOISA applies to that information. An exemption under section s.33(1)(b) of FOISA applies to some of the information you have requested. We are unable to provide a breakdown of the financial components of the contract as this information is commercially sensitive. This is covered by Section 33 of the Freedom of Information (Scotland) Act 2002 (FOISA) (ii) disclosure would (or would be likely to) prejudice substantially the commercial interests of any person or organisation s.33(1)(b).

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at https://www.gov.scot/foi-responses.