Enterprise Resource Planning (ERP) system providers: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

Information requested

Information on the provider(s) Scottish Government are using for ERP (e.g. ERP, Oracle, Civica, Unit4) and CRM (e.g. Microsoft, Salesforce, Workday) system, and the name of the payments provider.


It is our intention to implement Oracle Cloud ERP during this financial year. Paygate and Finastra are our payment platforms. The organisation does not utilise a corporate CRM system but Salesforce is used in a limited number of individual areas.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.


Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

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