Mobile messaging apps usage and policy guidance: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002

Information requested

Speaking to the media on 30th October 2023, the First Minister said:

“Remember, of course, we had a social media messaging policy which actually required us to routinely delete WhatsApp messages. That was the policy at the time.”

Please provide the text of this policy, and a list of those (by name or by position) to whom it applied.


Please see the link below to the Scottish Government mobile messaging apps usage and policy guidance which sets out how information in messaging apps should be managed.

Mobile messaging apps ‐ usage and policy: guidance ‐ (

This applies to everyone in the Scottish Government.

About FOI

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Please quote the FOI reference
Central Enquiry Unit
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

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