Contracts around information and communications technology: FOI release
- Published
- 7 December 2022
- Directorate
- Digital Directorate
- Topic
- Public sector
- FOI reference
- FOI/202200327825
- Date received
- 1 November 2022
- Date responded
- 11 November 2022
Information request and response under the Freedom of Information (Scotland) Act 2002.
Information requested
Information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:
· Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
· Virtualisation Maintenance/Support/ Licensing (VMware, Solaris, Unix, Linux, Windows Server)
· Storage Area Network Maintenance/Support (EMC, NetApp etc)
For each of the types of contract described above, please can you provide me with the following data. If there is more than one contract please split the information for each separate supplier this includes annual spend
1. Contract Title: Please provide me with the contract title.
2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network)
3. Existing/Current Supplier: Please provide me with the supplier name for each contract.
4. Brand: Please state the brand of hardware or software
5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.
6. Annual Average Spend: Please provide me with the most recent annual spend for this contract?
7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.)
8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.
9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)
10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased.
11. Number of Physical Server: Please can you provide me with the number of physical servers.
12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers
13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence.
14.Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)
If this service is part of a managed contract, please can you send me the contract information for this managed service including Hardware Brand, Number of Users, Operating System, and contact details of the internal contact responsible for this contract.
Response
I enclose a copy of some of the information you requested in the below tables.
While our aim is to provide information whenever possible, in this instance we are unable to provide some the information you have requested because exemptions under sections 30(c) (substantial prejudice to effective conduct of public affairs and 33(1)(b) (substantive prejudice to commercial interests) of FOISA applies to that information. The details of where these exemptions have been applied, and the reasons for them, are included in the response tables below where it is applicable.
|
Server Hardware Maintenance |
|
|
Contract title |
SG Hardware Maintenance |
|
Type of contract |
Hardware Maintenance and Support |
|
Existing/Current Supplier |
Park Place Technologies |
|
Brand |
Various (Oracle, Dell etc.) |
|
Operating System/Software |
While our aim is to provide information whenever possible, in this instance an exemption under section 30(c) of FOISA (prejudice to effective conduct of public affairs) applies to your request. Providing details about the information you have requested into the public domain could subsequently be used by threat actors building a picture of our security capability and internal IT infrastructure and to attempt to evade any controls we might or might not have in place. This could enable them to target specific OS / software platforms with known vulnerabilities with various types of attack or data exfiltration methods and would constitute substantial prejudice to the effective conduct of public affairs. |
|
Average Annual Spend |
While our aim is to provide information whenever possible, in this instance an exemption under section 33(1)(b) of FOISA (substantial prejudice to commercial interests) applies to your request. Disclosing information relating to sales, prices,marketing activity or customers would be advantageous to a competing company. |
|
Contract duration |
2 years |
|
Contract expiry date |
31 March 2024 |
|
Contract review date |
N/A |
|
Purchase of Servers |
Various dates |
|
Number of physical servers |
59 |
|
Number of virtual servers |
N/A |
|
Brief Contract Description |
The support contract ensures support and maintenance for physical servers hosting applications and services for the Scottish Government and associated Agencies. |
|
Contract owner |
Jim Murray, Head of Corporate Systems Support, jim.murray3@gov.scot, 0131 244 8068 |
|
Virtualisation Infrastructure |
|
|
Contract title |
Virtualisation Infrastructure |
|
Type of contract |
Virtualisation software and hypervisor support |
|
Existing/Current Supplier |
VMware |
|
Brand |
VMware |
|
Operating System/Software |
While our aim is to provide information whenever possible, in this instance an exemption under section 30(c) of FOISA (prejudice to effective conduct of public affairs) applies to your request. Providing details about the information you have requested into the public domain could subsequently be used by threat actors building a picture of our security capability and internal IT infrastructure and to attempt to evade any controls we might or might not have in place. This could enable them to target specific OS / software platforms with known vulnerabilities with various types of attack or data exfiltration methods and would constitute substantial prejudice to the effective conduct of public affairs. |
|
Average Annual Spend |
While our aim is to provide information whenever possible, in this instance an exemption under section 33(1)(b) of FOISA (substantial prejudice to commercial interests) applies to your request. Disclosing information relating to sales, prices, marketing activity or customers would be advantageous to a competing company. |
|
Contract duration |
3 years |
|
Contract expiry date |
1 May 2025 |
|
Contract review date |
Not applicable |
|
Purchase of Servers |
Software and support only, so not applicable to this contract. |
|
Number of physical servers |
Software and support only, so not applicable to this contact |
|
Number of virtual servers |
1265 |
|
Brief Contract Description |
Supply of virtualisation software and enterprise support for remediation of issues relating to use of virtualisation software |
|
Contract owner |
Head of Systems management, Chris Swan, chris.swan@gov.scot, 0131 244 9679 |
|
Storage Area Network Maintenance and Support |
|
|
Contract title |
Storage Area Network Maintenance Support |
|
Type of contract |
Supply and support of SAN hardware |
|
Existing/Current Supplier |
Dell |
|
Brand |
Dell |
|
Operating System/Software |
While our aim is to provide information whenever possible, in this instance an exemption under section 30(c) of FOISA (prejudice to effective conduct of public affairs) applies to your request. Providing details about the information you have requested into the public domain could subsequently be used by threat actors building a picture of our security capability and internal IT infrastructure and to attempt to evade any controls we might or might not have in place. This could enable them to target specific OS / software platforms with known vulnerabilities with various types of attack or data exfiltration methods and would constitute substantial prejudice to the effective conduct of public affairs. |
|
Average Annual Spend |
While our aim is to provide information whenever possible, in this instance an exemption under section 33(1)(b) of FOISA (substantial prejudice to commercial interests) applies to your request. Disclosing information relating to sales, prices, marketing activity or customers would be advantageous to a competing company |
|
Contract duration |
5 years |
|
Contract expiry date |
5 March 2026 |
|
Contract review date |
not applicable to this contract |
|
Purchase of Servers |
March 2021 |
|
Number of physical servers |
43 |
|
Number of virtual servers |
Hardware only, so not applicable to this contract |
|
Brief Contract Description |
Supply of SAN hardware, associated software and enterprise support for remediation of issues relating to SAN hardware |
|
Contract owner |
Head of Systems management, Chris Swan, chris.swan@gov.scot, 0131 244 9679 |
About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.
Contact
Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000
The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG
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