Breakdown of Traveline Scotland enquiries: FOI release
Information request and response under the Freedom of Information (Scotland) Act 2002
Information requested
“How many enquiries has Traveline Scotland received by year since its introduction, split by all its communications channels (email, telephone, Twitter etc)?”
Response
Please see the attached file for a breakdown of Traveline Scotland telephone calls and website hits for the period 2001-2021.
Traveline Scotland advise that there are no Twitter figures as they do not answer queries on Twitter but refer twitter users to their website, apps or call centre.
About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.
Contact
Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000
The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG
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