Disclosure Scotland telephony system and data storage information: FOI release

Information requested

Information on Telephony and UC/Collaboration, Microsoft and Storage.

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place.
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?

2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5?
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer.
c. Please confirm your cloud storage provider.
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service?

Response

Each of your quesitons has been answered in turn.

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place.
Mitel.

b. When is your contract renewal date?
January 2023.

c. Who maintains your telephony system(s)?
Daisy Corporate Services Trading (Ltd).

d. Do you use Unified Communications or Collaboration tools , if so which ones?
We do not use Unified Comms or other Collaboration tools.

2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5?
We use a managed service from central Scottish Government.

b) Which partner looks after your Microsoft tenant?
We use a managed service from central Scottish Government.

c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
We use a managed service from central Scottish Government.

3. Storage
a. Does your organisation use on-premise or cloud storage or both?
Both.

b. Please confirm the on-premise hardware manufacturer.
We use a managed service from central Scottish Government.

c. Please confirm your cloud storage provider.
Amazon AWS.

d. What is your annual spend on cloud storage?
2021’s cloud storage spend was as follows:
£ 730,459.88 (converted from USD at an exchange rate of 1 USD = 0.87 GBP)

e. How do you back up your data and with who e.g. Backup as a Service?
AWS EBS-Other and S3. We use a managed service from central Scottish Government for non AWS infrastructure.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.