Home Energy Scotland funding and delivery targets: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002

Information requested

Information regarding annual funding commitment from the Scottish Government to Home Energy Scotland and its delivery targets. You also asked for information regarding the relationships between the Energy Saving Trust and Changeworks who deliver the programme and how the funding divided between these various organisations.


I enclose the information you requested below.

Home Energy Scotland Funding FY 2021-22

Home Energy Scotland - £10,934.000

Home Energy Scotland High Level Targets FY 2021-22

  • 90,000 unique customers.
  • 270,000 advice interactions.
  • 350,000 lifetime tonnes CO2 and 1.51 TWh lifetime energy savings.
  • 12,000 tonnes of CO2 and 54 GWh saved annually.
  • 96.5% clients satisfied with the advice service.
  • adviser quality scores average at least 90.5%.
  • quality of customer service at least 94.5%.

Changeworks is contracted by Energy Saving Trust to deliver Home Energy Scotland advice centres in the Highlands and Islands and South East Scotland. The Scottish Government does not hold the requested information on the allocation of funding provided by Energy Saving Trust to Changeworks.

This is a formal notice under section 17(1) of FOISA that the Scottish Government does not have the information you have requested.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.


Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

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