Primary Human Resources (HR) and Payroll software solutions contracts: FOI release

Information requested

Information regarding the organisation’s use of Primary Human Resources (HR) and Payroll Software Solutions.

1. Name of Supplier: Can you please provide me with the software provider for each contract?

2. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.

3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. Please also list the software modules included in these contracts.

4. Number of Users/Licenses: What is the total number of user/licenses for this contract?

5. Annual Spend: What is the annual average spend for each contract?

6. Contract Duration: What is the duration of the contract please include any available extensions within the contract.

7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.

10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

Response

1. Name of Supplier: Can you please provide me with the software provider for each contract?

Oracle.

2. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.

Oracle e-Business Suite.

3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.

The contract for our e-HR system and payroll system is for Oracle software support only. The applications are supported by our internal teams.

Please also list the software modules included in these contracts.

Oracle Human Resources Management System (HRMS)
Oracle Self Service Human Resources
Oracle HR Intelligence
Oracle Payroll

4. Number of Users/Licenses: What is the total number of user/licenses for this contract?

Approximately 14,500 users with per person licenses.

5. Annual Spend: What is the annual average spend for each contract?

The 2020 spend on annual support costs is approximately £348,000

6. Contract Duration: What is the duration of the contract please include any available extensions within the contract.

The licenses are perpetual and software update & maintenance is paid on an annual basis.

7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

The original licenses for e-HR were ordered in March 2008.

8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

There is no expiry date as these are perpetual licenses.

9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.

The terms of the contract are reviewed annually. We would estimate that the solution itself will be reviewed in the next 2-3 years.

10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

Brian Reid, Director of Transformation and Workplace, the Scottish Government, Victoria Quay, Edinburgh, EH6 6QQ is the contact for these contracts.

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