Publication - FOI/EIR release

Student Awards Agency Scotland system technology: FOI release

Published: 24 May 2021

Information request and response under the Freedom of Information (Scotland) Act 2002

Published:
24 May 2021
Student Awards Agency Scotland system technology: FOI release
FOI reference: FOI/202100201788
Date received: 30 Mar 2021
Date responded: 21 May 2021
Information requested

1. Please advise what technologies (including version) you use for:

 

Name of technology

Version used

HR

 

 

Payroll

 

 

L&D

 

 

Finance

 

 

Procurement

 

 

Contact Centre

 

 

2. Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?

 

Outsourced?

If so, name of organisation outsourced to

Contract end date

HR

 

 

 

Payroll

 

 

 

L&D

 

 

 

Finance

 

 

 

Procurement

 

 

 

Contact Centre

 

 

 

 

Response

1. 

  Name of technology Version used
HR OneHR E Business Suite (Oracle platform) Internal e-hr system hosted by our Scottish Government Digital Partners
Payroll OneHR E Business Suite (Oracle
Platform)
Internal e-hr system hosted by our Scottish Government Digital Partners
L&D Health and Safety L and D tookit – Cardin Unknown




 
Learning Platform for Government (formerly Civil Service Learning)
 
Unknown. Accessed under Scottish Government contract
Scottish Government Learning Portal Unknown. Learning Nexus, hosted by Scottish Government
Scottish Government Intranet Unknown
Finance For purchases – EPS (E-Procurement
Scotland)
 
Purchasing system hosted by Scottish Government

 
For payments - SEAS Payment system hosted by Scottish Government
Procurement Procurements managed in partnership
with Scottish Government
Procurements are generally managed via the following publicly available sites:
Home - Public Contracts Scotland

Scottish Government frameworksand contracts - gov.scot(www.gov.scot)

Crown Commercial Service - CCS
Contact Centre Telephony - MiContact Centre
Webchat - Amazon Web services
(platform provision only – developed and
supported in house)
Version 9.2

2. 

  Outsourced? If so, name of organisation
outsourced to
Contract end date
HR No Managed and hosted via our SG Partners  
Payroll No Managed and hosted via our SG Partners  
L&D For H and S partly, service provided from 3rd party supplier although managed in house with 3rd party support Cardinus






 
End May 2024






 
Learning Platform for Government (formerly Civil Service Learning) Accessed under Scottish Government contract Unknown
Finance No Managed and hosted via our SG Partners  
Procurement No Managed and hosted via our SG Partners  
Contact Centre Telephony - partly, service provided from 3rd party supplier although
managed in house with 3rd party support

 
Supported by Daisy Corporate Services (Mitel
product)




 
End Nov 2023





 
Webchat – Partly, provision of cloud platform only. Developed and
supported in house.
Amazon Web Services Monthly rolling contract
(for cloud platform)


About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG