Technologies used by Scottish Public Pensions Agency (SPPA): FOI release

Information requested

1) Please advise what technologies (including version) you use for:

• HR
• Payroll
• L&D
• Finance
• Procurement
• Contact Centre

2) Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?

• HR
• Payroll
• L&D
• Finance
• Procurement
• Contact Centre

Response

1) Please advise what technologies (including version) you use for:

	Name of technology	Version used
HR/L&D	One HR E Business Suite	Scottish Government
Payroll	Altair	11.1
L&D	XpertHR License	On-going license
Finance	Epicor	10.1.600.0
Procurement	Public Contracts Scotland portal Public contracts Scotland - tender	Web portal – Scottish Government BraveSolution UK Ltd
Contact Centre	Netcall - Liberty	4

2) Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?

	Outsourced?	If so, name of organisation outsourced to	Contract end date
HR	No	Scottish Government	N/A
Payroll	Yes	Aquila Heywood	18/03/2026
L&D	Yes	LNRS Data Services Ltd	20/01/2022
Finance	Yes	Epicor	29/04/2024 (perpetual licence)
Procurement	No	Scottish Government	22/09/2022 for PCS-T
Contact Centre	Yes	Netcall	31/03/22 (although rolling support fee)

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