Publication - FOI/EIR release

Technologies used by Scottish Public Pensions Agency (SPPA): FOI release

Published: 26 Apr 2021

Information request and response under the Freedom of Information (Scotland) Act 2002

Published:
26 Apr 2021
Technologies used by Scottish Public Pensions Agency (SPPA): FOI release
FOI reference: FOI/202100188714
Date received: 30 Mar 2021
Date responded: 1 Apr 2021
Information requested

1) Please advise what technologies (including version) you use for:

  • HR
  • Payroll
  • L&D
  • Finance
  • Procurement
  • Contact Centre

2) Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?

  • HR
  • Payroll
  • L&D
  • Finance
  • Procurement
  • Contact Centre
Response

1) Please advise what technologies (including version) you use for:

  Name of technology Version used
HR/L&D One HR E Business Suite Scottish Government
Payroll Altair 11.1
L&D XpertHR License On-going license
Finance Epicor 10.1.600.0
Procurement Public Contracts Scotland portal
Public contracts Scotland -
tender
Web portal – Scottish Government
BraveSolution UK Ltd
Contact Centre Netcall - Liberty 4

2) Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?

  Outsourced? If so, name of organisation
outsourced to
Contract end date
HR No Scottish Government N/A
Payroll Yes Aquila Heywood 18/03/2026
L&D Yes LNRS Data Services Ltd 20/01/2022
Finance Yes Epicor 29/04/2024 (perpetual
licence)
Procurement No Scottish Government 22/09/2022 for PCS-T
Contact Centre Yes Netcall 31/03/22 (although rolling
support fee)


About FOI

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Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG