‘Coronavirus (COVID-19): dealing with awkward social situations – guidance’: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002

Information requested

1) Any briefing or correspondence (including emails, letter and phone records) around the Scottish Government’s ‘Coronavirus (COVID-19): dealing with awkward social situations – guidance’, published on the 7 December.

2) Any previous drafts of the Scottish Government’s ‘Coronavirus (COVID-19): dealing with awkward social situations – guidance’, published on the 7 December.

3) The total cost of producing the Scottish Government’s ‘Coronavirus (COVID-19): dealing with awkward social situations – guidance’, published on the 7 December.


The answer to your question is:

1) The relevant documents around briefing or correspondence are attached.

2) The relevant documents around previous drafts are also attached.

3) The total cost of producing the guide was £2,044 (excluding VAT), a further breakdown has been provided below:





Graphic Design




Copy writing and editing and production








The Covid Guide to Etiquette… and Pandemic Politeness was created as a modern, light-hearted twist on traditional etiquette guides and has been developed following research that many were struggling with social situations during the pandemic. The research reveals that more than four in five (84%) people living in Scotland have found a social situation awkward to deal with whilst trying to follow Covid-19 rules, with the majority conscious of not wanting to seem rude (38%) or hurt someone’s feelings (34%).

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

FoI-202000122884 - Information released


Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

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