Publication - FOI/EIR release

The Scottish Government average response time to Freedom of Information requests: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002

Published:
2 Feb 2021
The Scottish Government average response time to Freedom of Information requests: FOI release
FOI reference: FOI/202000111670
Date received: 13 Nov 2020
Date responded: 11 Dec 2020
Information requested

Broken down per month for the past 3 years:

The average time for the Scottish Government to respond to a freedom of information request. (This is the period of time from when the request was received until the response was issued from the Scottish Government)

Response
Year Month Average number of days taken from
receipt to issued response (Calendar)
Average number of
days taken from
receipt to issued
response (FOISA)
2018 November 13 9
December 25 15
2019 January 22 16
February 23 16
March 20 14
April 23 16
May 23 16
June 21 15
July 20 15
August 24 17
September 24 17
October 23 16
November 23 16
December 25 16
2020 January 25 18
February 25 18
March 31 22
April 40 27
May 31 22
June 26 19
July 25 17
August 24 17
September 25 18
October 19 14
November 6 5

For the purposes of responding to this request I have assumed that the term 'Freedom of information request' refers both to requests responded to under FOISA and requests responded to under the Environmental Information (Scotland) Regulations 2004 (EIRS).

The data I have provided begins on 01 November 2018. At that time the Scottish Government started to transition to a new case management system for the handling of correspondence and formal information requests. No business need was identified to retain information relating to the average time to respond to an FOI/EIR request on our previous case management system. So that was not transitioned and so we do not hold that information. This is a formal notice under section 17(1) of FOISA that this is not a complete record of issued request responses and that the Scottish Government does not have some of the information you have requested.

I have included two columns, the first is the broken down monthly average of the number of calendar days taken from receipt to response. This count includes non-working days, as in Saturday and Sunday and also the Scottish Bank Holidays. The second column is the average of the number of days taken as per FOISA. This does not include weekends and does not include Scottish Bank Holidays.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG