Compensation paid to passengers ScotRail under the ‘Delay Repay’ guarantee in 2019-20: FOI release

Information requested

You asked for, "the data on how much compensation was paid to passengers each month by ScotRail under the ‘Delay Repay’ guarantee in 2019-20."

Response

I enclose a copy of all of the information you requested below in the requested format.

Year 2019/20	Total Paid	Number of Repay Claims
Period 1	£91,429.40	11,635
Period 2	£73,875.72	8,756
Period 3	£72,287.62	8,366
Period 4	£86,505.59	9,986
Period 5	£98,903.67	10,023
Period 6	£133,842.09	11,896
Period 7	£91,280.73	8,593
Period 8	£91,614.16	9,435
Period 9	£85,063.52	8,578
Period 10	£80,166.92	9,205
Period 11	£66,171.83	7,988
Period 12	£91,144.58	8,536
Period 13	£67,690.34	5,723

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