Social Security Scotland teams and number of staff within: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

Information requested

You asked for “A list of each of the departments and/or teams that exist within Social Security Scotland (including the number of them and names of them), with details of the number of staff that are part of each team and/or department.”


The information you requested can be found in Annex 1 attached to this response.

The information has been extracted from the Scottish Government HR system. It is an administrative database which is continually updated when workers join and leave Social Security Scotland and personal details change. The latest workforce information published by Social Security Scotland on 15 September presents a “snapshot” of the data as it appeared on the HR system on 30 June:

The information used to form the response to this FOI was collected more recently and provides more detail than is routinely published by Social Security Scotland.

Annex 1

Division Team Total  
Chief Executive Office   1
Clinical Operations   5
Corporate Services Corporate Services Support 2
  Facilities Management 13
  HR 47
  Learning and Development 38
  Travel and Transport 5
  Corporate Services (General) 5
Finance Corporate Finance 27
  Fraud and Error Resolution 48
  Head of Finance’s Office 3
  Operational Finance 21
Governance and Strategy Analysis and Insights 4
  Business Support Office 6
  Change, Culture and Strategic Relations 31
  Data Protection and Information Management 1
  Governance 3
  Strategic Communications 12
  Strategy, Policy and Corporate Assurance 13
  Governance and Strategy (General) 23
Local Delivery and Client Experience Client Experience  43
  Local Delivery  122
  Local Delivery and Client Experience (General) 8
Operations  Operations 537
Social Security Scotland (General)   6
Total   1024

About FOI
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Please quote the FOI reference
Central Enquiry Unit
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

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