- 3 Apr 2020
Date received: 17 Mar 2020
Date responded: 3 Apr 2020
1. In the last 24 months have you attempted to implement any of the following technologies? If so, which ones?
- Automation - such as RPA, machine learning, chatbots
2. In the last 24 months, have you been able to decommission any legacy systems as a result of the successful implementation of new technologies?
We have not deployed or attempted to deploy any of the listed technologies in the past 24 months. A small number of tablets have been issued to staff where this supports their role.
We have not de-commissioned any legacy systems as a result of introducing new technologies.
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.
Please quote the FOI reference
Central Enquiry Unit
Phone: 0300 244 4000
The Scottish Government
St Andrews House