Ministers and Special advisers internal communication channels: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

Information requested


  • Details of all internal communication channels used by Scottish government ministers and special advisers
  • Please provide the name of the platform and the time for which it has been in use

This includes, but is not limited to, services such as text messaging, email, Slack channels and Whatsapp chats


The internal Scottish Government communication channels I can confirm are used by Scottish Ministers and Special Advisers are:

  • Analogue and digital telephone connections (fixed handsets on desks): availability linked to development of telephone technology
  • Government email: available for over 20 years
  • Video conferencing and teleconferencing: available in different formats for over 20 years

In addition Skype for Business has been available for use in Scottish Government since March 2016.
Regarding text messaging, Scottish Government issue mobile telephones to Special Advisers which include a text messaging facility; and Scottish Ministers have the option of being provided with a mobile telephone by Scottish Parliament or Scottish Government which includes a text messaging facility.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at


Please quote the FOI reference
Central Enquiry Unit
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

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