Publication - FOI/EIR release

Purchase of products from Salesforce.com Inc. - FOI release

Published: 3 Sep 2019
Directorate:
Digital Directorate
Part of:
Public sector

Information request and response under the Freedom of Information (Scotland) Act 2002.

Published:
3 Sep 2019
Purchase of products from Salesforce.com Inc. - FOI release
FOI reference: FOI/19/01892
Date received: 7 Aug 2019
Date responded: 2 Sep 2019
Information requested
  1. The total number of user licences that the Scottish Government purchases from Salesforce.
  2. The number of separate instances of Salesforce that Scottish Government has with Salesforce. An instance can be defined as a discrete agreement for the provision of a hosted CRM service.
  3. The total expenditure on Salesforce licences by the Scottish Government.
  4. The total expenditure on Salesforce services by the Scottish Government.
Response

You requested information relating to the purchase of products by the Scottish Government from the company Salesforce.com Inc. The specific asks, including responses to your request, are set out below:

1. The total number of user licences that the Scottish Government purchases from Salesforce.

There are no active licences in use, previous products purchased from Salesforce are included as an annex to this letter. 

2. The number of separate instances of Salesforce that Scottish Government has with Salesforce. An instance can be defined as a discrete agreement for the provision of a hosted CRM service.

Please refer to the information contained within the annex to the letter.

3. The total expenditure on Salesforce licences by the Scottish Government.

Please refer to the information contained within the annex to the letter.

4. The total expenditure on Salesforce services by the Scottish Government.

Please refer to the information contained within the annex to the letter.

Annex

Salesforce Product No. Licenses Service Dates Total Cost
(inc VAT)
Sales Cloud - Enterprise Edition 10 29/08/2014 -
28/08/2015
£8,568
Sandbox (Developer Pro) 10 29/08/2014 -
28/08/2015
£428.40
Lightning Sales Cloud -
Enterprise Edition x2 Service Dates: 
2 28/02/2017 -
27/02/2018
£2,764.80
    TOTAL COST: £11,761.20

About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG