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Information request and response under the Freedom of Information (Scotland) Act 2002.
FOI reference: FOI/18/01449 Date received: 23 May 2018 Date responded: 21 June 2018
MSP Correspondence: How many enquiries were made to the Scottish Government in (a) 2016/17 and (b) 2017/18, and for both years, how many responses were issued after 20 working days?
The answer to your question is;
In 2016/17 I can confirm that 5153 pieces of correspondence from MSPs were added to the Scottish Government Ministerial and Corporate Correspondence System (MACCS), of which 88% were responded to on time and 625 received a response outwith 20 working days.
In 2017/18 I can confirm that 5944 pieces of correspondence from MSPs were added to MACCS, of which 90% were responded to on time and 589 received a response outwith 20 working days.
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses
Please quote the FOI reference
Central Enquiry Unit Email: firstname.lastname@example.org Phone: 0300 244 4000
The Scottish Government St Andrew's House Regent Road Edinburgh EH1 3DG