Patient Safety Programme and support for unwaged carers: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

FOI reference: FOI/17/02986
Date received: 5 December 2017
Date responded: 21 December 2017

Information requested

You asked for information about the following:

  1. If "recording of use of seclusion, incidents etc. to track change over time in terms of the patient safety agenda" has happened over the past 6 years.
  2. Details of this and the Scottish patient safety agenda, in respect of restraint, seclusion, abusive incidents, human rights issues of locked-in patients. How this has improved since 2012, and how patients and carers are being listened to now.
  3. Improvements to the support available for unwaged carers since 2012.


Some of the information you have requested (relating to points 1 and 2 above) is available from the Scottish Patient Safety Programme's website, and specifically the End of Phase Report contained on that website:

ihub Supporting Health & Social Care

Scottish Patient Safety Programme Report November 2016

Some of the information you have requested (relating to point 3 above) is available from the Scottish Government's website, and also the Carers Trust Scotland website:

Unpaid Carers

Carers Trust Scotland launches Triangle of Care

Under section 25(1) of FOISA, we do not have to give you information which is already reasonably accessible to you. If, however, you do not have internet access to obtain this information from the websites listed, then please contact me again and I will send you a paper copy.

In response to point 2 above, Healthcare Improvement Scotland has been exploring the benefits of embedding human rights more explicitly in their work, and are using the Scottish Patient Safety Programme and Our Voice to consider how this approach can be used to ensure human rights are at the heart of delivering their work. The Scottish Human Rights Commission agreed to provide advice and support for this process and have delivered a training session for relevant staff to explore human rights in the work of the programmes and to consider tools for embedding them in practice.

About FOI

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Please quote the FOI reference

Central Enquiry Unit
Phone: 0300 244 4000

The Scottish Government
St Andrew's House
Regent Road

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