Family Wellbeing Partnership in Clackmannanshire: evaluation

Annex F: Survey questions to FWP stakeholders

Introductory text

Welcome to this survey, which is part of the evaluation of the Family Wellbeing Partnership (FWP) in Clackmannanshire.

The purpose of this survey, carried out by Horizons Research, is to understand the experiences of stakeholders who have involvement with any FWP workstreams (the Child Wellbeing Partnership, Community Around The School, STRIVE and Enhancing Employability). The survey is part of a broader study commissioned by the Scottish Government, which aims to evaluate the FWP and its role in improving the delivery of public services impacting outcomes for children, families, and communities across Clackmannanshire.

As such, we are eager to hear the perspectives of individuals and organisations involved in any aspect of the FWP. Your feedback will be hugely valuable in helping shape our research, and ultimately the findings we present in our report for the Scottish Government.

If you are interested in participating, we invite you to provide your insights and experiences in this area through this short survey, which should take approximately 12 to 14 minutes to complete. Any information you provide through the survey will be anonymised and responses will not be linked to individuals, so your name or any identifiable details will not be used in any reports or publications resulting from the study. We value all input and look forward to your contribution to the research.

All responses will be processed in accordance with the UK Data Protection Act, GDPR, and Horizons Research’s Data Protection Policy. If you have any questions about the survey, please feel free to contact us at info@horizonsresearch.org.

Preliminary questions

1. Which organisation or workplace are you affiliated with?

2. Which sector do you work in?

• Public sector
• Third sector
• Private sector
• Other (please specify)

Preamble to next section of survey: The FWP in Clackmannanshire is a long-term partnership that seeks to reduce child poverty by transforming public service delivery and creating a community where everyone has the opportunity to flourish. The FWP approach aims to bring about a radical shift towards a preventative and relational model of public services, with more power and agency transferred to children, families and the frontline staff who support them.

To date, there have been four key FWP workstreams. If you have been associated with one single workstream in particular, please indicate this in your response to Question 4, and (where applicable) answer subsequent questions with your involvement in this workstream in mind. On the other hand, if you have been involved with multiple workstreams / the FWP approach more generally, please complete the rest of the survey with the FWP approach and way of working as a whole in mind.

3. How long have you been involved with the FWP approach in Clackmannanshire?

• Less than one year
• One to two years
• Two to three years
• More than three years

4. If you have been associated with one FWP workstream in particular, please identify which workstream you have been associated with. (Note in Typeform: If this is not the case, for example if you have been involved with the FWP approach as a whole rather than with a single workstream, please select ‘Not applicable’).

• Child Wellbeing Partnership
• Community Around The School
• STRIVE
• Enhancing Employability
• Not applicable
• Don’t know

5. Please describe your involvement in the FWP (Note in Typeform: For example, helping to deliver a cooking class; referring people to STRIVE for support)

6. How much of your time at work would you estimate is taken up with activities linked to the FWP approach?

• Less than 10%
• 10-25%
• 25-50%
• 50-75%
• 75-100%
• Don’t know

Core questions

7. How well do you feel the FWP has incorporated the voice and needs of local communities into how it operates?

Voice: Likert scale, Not well to very well

Needs: Likert scale, Not well to very well

Open-ended follow-up: How do you feel the voice and needs of local communities could be incorporated more strongly?

Open-ended follow-up: Are there any particular communities or groups that you feel are less included?

8. To what extent has involvement in the FWP influenced how your organisation designs and/or delivers services and activities?

Likert scale: Not at all to a great extent

Open-ended follow up: Can you describe any specific changes to your services resulting from involvement in the FWP? (Note in Typeform: For example, delivering new types of activities, providing services in a different way or in a new location, supporting different groups of families than previously)

9. To what extent do you think the services and support your organisation provides are delivered in a person-centred way?

Likert scale: Not at all to a great extent

10. In your opinion, how well has the FWP integrated a person-centred approach into service delivery across its partners?

Likert scale: Not well integrated to fully integrated

Open-ended follow-up: What challenges or successes have you observed with regards to implementing a person-centred approach?

11. Have you attended a Columba 1400 course on Values Based Leadership (VBL)?

Yes / No

If Yes, did you find this course useful in helping you use Values Based Leadership (VBL) in your work?

Very useful / Somewhat useful / Not useful at all

12. To what extent do you think Clackmannanshire Council leaders model Values Based Leadership (VBL)?

Likert scale: Not at all to a great extent (plus Don’t Know)

13. To what extent do you think Values Based Leadership (VBL) is modelled amongst staff at all levels of Clackmannanshire Council?

Likert scale: Not at all to a great extent (plus Don’t Know)

14. To what extent have you observed the following impacts amongst families or individuals involved in the FWP?

• Improved educational outcomes (e.g. better school attendance)
• Improved material wellbeing (e.g. greater financial stability)
• Increased engagement with employment, education or training opportunities
• Greater knowledge and resilience when making decisions about the future
• Increased confidence when engaging with services
• Reduced social isolation
• More involvement in decision-making processes (e.g. around service design)
• Other (please specify)

Multiple choice for each impact: Observed amongst all families / Observed amongst most families / Observed amongst some families / Observed amongst a few families / Not observed amongst any families

15. To what extent does your organisation offer early intervention and preventative support rather than crisis support?

Likert scale: Not at all to a great extent

Follow-up question: To what extent has this changed as a result of involvement with the FWP?

Likert scale: Increased significantly to decreased significantly

16. Please select any challenges your organisation has faced in collaborating with partners involved in the FWP:

• High staff workloads / understaffing
• Information / data sharing challenges
• Lack of effective communication amongst stakeholders
• Difficulties engaging individuals who are reluctant to receive support
• Leadership behaviours e.g. resistance to change
• Funding limitations
• Difficulties with reporting and monitoring
• Other (please specify)

Open-ended follow-up question: Please provide any additional thoughts on barriers or difficulties your organisation has faced in collaborating with FWP partners or in adopting the FWP approach (including how you feel these may be overcome).

17. How has your collaboration with partners and other organisations changed as a result of your involvement in the FWP / your adoption of the FWP approach?

Likert scale: Increased significantly to decreased significantly

18. Since being involved in the FWP / adopting the FWP approach, how much has your awareness increased of relevant support services?

Likert scale: Much more awareness to much less awareness

19. To what extent has your organisation’s engagement with harder-to-reach groups changed since being involved with FWP? (Note in Typeform: harder-to-reach groups are those that may face particular challenges in accessing services, such as families with a disabled adult or child, minority ethnic families, families experiencing homelessness, or families experiencing social isolation)

Likert scale: Increased significantly to decreased significantly

Follow up: Since your involvement with the FWP, are there any new groups your organisation has engaged with which it had not engaged with before?

20. How well do you think the FWP engages in co-design of services with community members? (Note in Typeform: Co-design means involving people who use services and other key stakeholders in the service design process, including through shared, open decision-making and the gathering of feedback from a wide range of voices)

Likert scale: Very well to not well at all

21. Have you engaged in co-design of services with community members? (Note in Typeform: co-design means involving people who use services and other key stakeholders in the service design process, including through shared, open decision-making and the gathering of feedback from a wide range of voices)

Yes/ No

Open-ended follow-up question: How has this changed the way support and/or activities are delivered?

22. What suggestions would you make to improve the effectiveness of the FWP approach in achieving its goals? (Note in Typeform: the four key goals of the FWP are:

• to develop the conditions to enhance people’s wellbeing and capabilities
• to create a community where everyone has the opportunity to flourish
• to make a radical shift towards a preventative and relational model of public services
• to put the voice and agency of the people and communities of Clackmannanshire at the heart of decision-making.)

Concluding questions

23. Is there anything else you would like to share about your experiences with the FWP?

24. Finally, if there are any specific case studies or stories of impact you would like to share with us which highlight or exemplify the FWP approach, please provide your email address below (this will be separated from your responses to the survey questions)