Procurement - employee services contract: guidance

Guidance for public sector organisations on how to access and use the call-off contract.


Who can access: Scottish Government (SG), SG main bargaining units, and affiliated public bodies 
Contract status: live
Dates of contract: 2 October 2025 to 1 October 2029
Category: HR services - central government

Overview

Employee Services is a call-off contract under the Crown Commercial Services Framework for Employee Services Framework agreement RM6273.

Under this single supplier agreement, staff can access employee services on a 'one stop shop', fully-managed service basis. The service includes a secure online administration portal, accessed via a single login, customised and branded by department/organisation.

What is in scope

Staff can access four core services:

  • childcare voucher scheme
  • cycle to work scheme
  • give as you earn scheme
  • employee discount scheme

What is out of scope

The contract does not cover:

Who can use this

The services under this call-off agreement are available to staff within Scottish Government core directorates and Scottish Government main bargaining units.

See a list of public sector organisations covered.

The following affiliated public bodies are also covered:

  • Accountant in Bankruptcy
  • Community Justice Scotland
  • Disclosure Scotland
  • Education Scotland
  • Food Standards Scotland
  • National Records of Scotland
  • Office of the Scottish Charity Regulator
  • Revenue Scotland
  • Scottish Fiscal Commission
  • Scottish Housing Regulator
  • Scottish Public Pensions Agency
  • Social Security Agency
  • Students Award Agency for Scotland
  • Transport Scotland

See the Crown Commerical website Service website for more information on this framework agreement.

Note: It is the responsibility of any buying organisation wishing to use the framework agreement to satisfy itself that it is eligible to do so.

Also, see our guidance on framework agreements.

If there is any doubt, legal advice should be sought.

Benefits

Benefits for public bodies using this framework include:

  • fully integrated, secure, branded, online platform available to all employees
  • excellent rates for multiple employee services, representing market-leading prices, in the majority of instances
  • free of charge, cost neutral and low prices for services due to the aggregation of public sector demand - all customers benefit from the same volume discounts as a result of cumulative spend through the agreement
  • arigorous, and robust performance management process is in place for the duration of the overarching framework agreement, which includes strategic supplier management, customer satisfaction, collection and analysis of monthly management information and audits

Supplier details

Reward Gateway (Edenred)

Reward Gateway (Edenred)
Third Floor, 1 Dean Street
London
W1D 3RB

Ordering and queries

Crown Commercial Service (CCS)

Email: info@crowncommercial.gov.uk

Reward Gateway (Edenred)

Mieke Houchin
Account Manager
Third Floor
1 Dean Street

London
W1D 3RB
Email: Mieke.Houchin@edenred.com 
​​​​​​​

Scottish Government HR

Philip Jackson
People Directorate, Employee Relations, Reward & Policy Manager
Telephone: 0131 244 8206
Email: Philip.Jackson@gov.scot

Further information

Information about pricing and terms and conditions for frameworks and contracts can be found on the Knowledge Hub.

If you are not registered to access this and are eligible to use the framework please complete the registration form and send it to one of the Scottish Procurement contacts listed below.

Contact

Claudio Swinton
Claudio.swinton@gov.scot

 

Anita Agbor
Anita.agbor@gov.scot

 

 

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