Publication - Advice and guidance

Coronavirus (COVID-19): advice for people at highest risk

Advice to help people in the Covid highest risk group make informed decisions and access support services.

Coronavirus (COVID-19): advice for people at highest risk
Contacts

Useful contacts if you are at highest risk

Helpline

The national COVID-19 helpline - 0800 111 4000 - puts people in contact with their local authority to provide support if they don’t have someone they know who can help them.

Local authority contact details

Local authorities can help you to arrange for food and medicine deliveries if you need them. They can also signpost you to other local services.

Please use this page to find the telephone number for your local authority’s helpline. Opening hours will vary locally, so check your local authority’s website for further details.

Local authority

Contact details

Website

Aberdeen City Telephone: 0800 0304 713

Aberdeen City coronavirus information

Aberdeenshire 

Telephone: 0808 196 3384

Grampian Coronavirus Assistance Hub

Angus 

Telephone: 03452 777 778
 

Tayside Cares

Argyll and Bute

Telephone: 01546 605 524 

Argyll and Bute coronavirus help and support

City of Edinburgh

Telephone: 0131 200 2388

Email: shielding@edinburgh.gov.uk 

Edinburgh City information for high risk people

Clackmannanshire

Telephone: 01259 452275

Email: communitysupport@clacks.gov.uk

Clackmannanshire shielding information

Comhairle nan Eilean Siar

Customer services: 01851 600 501
Health and social care: 01851 822 708

Email: enquiries@cne-siar.gov.uk

Comhairle nan Eilean Siar coronavirus information

Dumfries and Galloway

Tel: 01387 260 600

Email: c-19shield@dumgal.gov.uk

Dumfries and Galloway shielding information

Dundee City 

Telephone: 0300 123 1403

Tayside Cares 

East Ayrshire

Telephone: 01563 554 400

Email: CustomerServices@east-ayrshire.gov.uk

East Ayrshire coronavirus support

East Dunbartonshire 

Telephone: 0141 777 3345

Email: shielding@eastdunbarton.gov.uk

East Dunbartonshire shielding information

East Lothian

Telephone: 01875 824 300

Email: customerservices@eastlothian.gov.uk

East Lothian coronavirus information

East Renfrewshire 

Telephone: 0141 577 3093

Email: shielding@eastrenfrewshire.gov.uk

East Renfrewshire coronavirus information

Falkirk

Telephone: 0808 100 3161

Falkirk coronavirus support

Fife

Telephone: 0800 952 0330

Email: covid.communityhelpline@fife.gov.uk
For medicines: www.fva.org/prescriptions

Fife Voluntary Action

Fife coronavirus information

Glasgow City

Telephone: 0141 276 1185

Email: ShieldingResponse@glasgow.gov.uk

Glasgow City coronavirus advice

Highland 

Telephone: 01349 886669

Highland shielding information

Inverclyde

Telephone: 01475 715 275

Email: shielding@inverclyde.gov.uk

Inverclyde coronavirus information

Midlothian

Telephone: 0131 270 7500

Email: shielding-covid19@midlothian.gov.uk

Midlothian coronavirus information

Moray 

Telephone: 0808 196 3384

Grampian Coronavirus Assistance Hub

North Ayrshire 

Telephone: 01294 310 000

Email: contactus@north-ayrshire.gov.uk

North Ayrshire Covid updates for communities

North Lanarkshire

Telephone: 03005 550 407

Email: Communitymatters@northlan.gov.uk

North Lanarkshire shielding information

Orkney Islands 

Telephone: 01856 879 900

Email: coronavirussupporthub@orkney.gov.uk

Orkney information hub
Orkney coronavirus information

Perth & Kinross 

Telephone: 0345 301 1100

 

Perth & Kinross coronavirus community support

Renfrewshire 

Telephone: 0300 300 0230 

Email: Shielding.Support.Referrals@renfrewshire.gov.uk

Renfrewshire shielding information

Scottish Borders

Telephone: 0300 100 1800

Email: covid-19community@scotborders.gov.uk

Scottish Borders coronavirus information

Shetland Islands

Telephone: 0800 030 8780

Email: covid19support@shetland.gov.uk

Shetland Islands coronavirus information
 

South Ayrshire 

Main number: 0300 123 0900
Helpline: 01292 616 101

Email: c19.CommunitySupport@south-ayrshire.gov.uk

South Ayrshire community support information

South Lanarkshire 

Telephone: 0303 123 1009

Email: communities@southlanarkshire.gov.uk

South Lanarkshire coronavirus information

Stirling

Telephone: 01786 404040 

Stirling coronavirus information

West Dunbartonshire 

Telephone: 01389 738282

Email: crisissupport@west-dunbarton.gov.uk 

West Dunbartonshire coronavirus support

West Lothian 

Telephone: 01506 281 000

West Lothian shielding support
 


First published: 23 Feb 2021 Last updated: 19 Jul 2021 -