As a minimum we expect:
- training around processes and working environment expectations to be provided for all staff and volunteers before restarting work
Every setting should look and feel substantially different for staff. Physical distancing and enhanced hygiene will change how services operate or activities are undertaken.
Training methods should clearly communicate organisation-specific actions put in place to promote and support physical distancing. They should also set out the expectations of staff in ensuring compliance of these measures.
Organisations should consider how training can be safely delivered, especially if elements are normally outsourced to third parties. Visual aids may be required as part of the training and for ongoing guidance and communications.
Training should also be in place for staff who undertake the cleaning of a premises.
Induction process covering any new or enhanced hygiene and physical distancing measures may be necessary. This induction process can:
- help demonstrate commitment to taking the risks of COVID-19 seriously
- build staff confidence that they are returning to a safe workplace
- reinforce staff responsibilities