Publication - Advice and guidance

Coronavirus (COVID-19): guidance on support, information, food and other essentials

Published: 23 May 2020
Last updated: 3 Jul 2020 - see all updates

Guidance on the help and support available to protect the wellbeing of people affected by coronavirus (COVID-19).

Contents
Coronavirus (COVID-19): guidance on support, information, food and other essentials
Help with food

Help with food

I can't afford food

We understand that COVID-19 will have significant impacts on people right across Scotland – both on their health and finances.

There is a range of financial support available. For example Citizens Advice Network in Scotland can help you to identify what support you may be eligible to receive. The Scottish Welfare Fund may also be able to help support you in the short term. 

You can find further information on The Scottish Welfare Fund and links to your local authority’s website.

If you are unable to afford food, and cannot receive support from elsewhere, then the national helpline may be able to support you.

You can access the national helpline by calling 0800 111 4000, or contact via textphone on 0800 111 4114.

I can’t access food

Those who are self-isolating in line with guidance (due to suspected COVID-19 symptoms or household exposure) have been asked not to leave their homes. 

However we recognise that there are many reasons that people may not be able to travel to buy food or that people who were previously dependent on online deliveries may not be able to access them due to increased demand

Friends, family or neighbours may be able to offer support, such as picking up shopping for you. Many retailers now offer gift vouchers to make this easier. 

Many retailers also offer online shopping or delivery of boxes of preselected goods which can often be delivered next day. However many local businesses will also offer a range of goods which can delivered to those self-isolating. Details of these can often be found online and vary by area.

If you do not have access to support, and are unable to access online offers or other business offerings, then the national helpline may be able to support you in accessing food and essentials.

You can access the national helpline by calling 0800 111 4000, or contact via textphone on 0800 111 4114.


Contact

Email: nonshielded_atrisk@gov.scot

First published: 23 May 2020 Last updated: 3 Jul 2020 -