Publication - Advice and guidance

Coronavirus (COVID-19): guidance on support, information, food and other essentials

Published: 23 May 2020
Last updated: 23 Sep 2020 - see all updates

Guidance on the help and support available to protect the wellbeing of people affected by coronavirus (COVID-19).

Contents
Coronavirus (COVID-19): guidance on support, information, food and other essentials
Accessing essentials and support

Accessing essentials and support

Prescription medicines

I can’t collect my prescription medicines

If you are self-isolating or are otherwise unable to travel, where possible, you should ask family, friends or neighbours to get essential items like prescription medicines for you. You can also ask your pharmacy if they can deliver your medicines to your home.

If you are unable to do either of these things, the national helpline may be able to help you. Please phone 0800 111 4000, or contact via textphone on 0800 111 4114. The helpline is open office hours Monday to Friday. This will connect you to your local authority who can help provide support or signpost on to other organisations to help you.

You can access the national helpline by calling 0800 111 4000, or contact via textphone on 0800 111 4114.

Feeling low, anxious or isolated

Many of us are feeling more isolated and lonely at the moment, even if we have never have been affected by mental health problems in the past.

You can call the Samaritans 24 hours a day, seven days a week, on 116 123. The Samaritans also provide information on the effects of coronavirus on mental health.

You can phone Breathing Space for advice and support on 0800 83 85 87. The service is open Monday to Thursday from 6pm to 2am and Friday from 6pm to Monday 6am. You can also visit the Breathing Space website for tips on staying connected.

If you are experiencing a mental health crisis and you are already receiving help from your GP, phone your GP or care team first. If you are unable to talk to them, call 111. If you need an ambulance, phone 999.


Contact

Email: nonshielded_atrisk@gov.scot

First published: 23 May 2020 Last updated: 23 Sep 2020 -