Publication - Advice and guidance

Coronavirus (COVID-19): guidance for those providing guide support

Advice for those who provide guide support for people with sight loss or mobility or other impairments.

Published:
10 Jul 2020
Coronavirus (COVID-19): guidance for those providing guide support

Guide support outdoors

It is important to emphasise that any carer or individual requiring guide support who is symptomatic of COVID-19 should not be outdoors and should be at home self-isolating. See Stay at Homeome advice on NHS inform and Scottish Government Test and Protect guidance.

Non–shielding

If you are providing guide support outside the home for those who are not shielding, you should:

  • follow the Scottish Government face coverings guidance
  • ensure good hand hygiene, on entering and leaving the home. The individual requiring guide support should also perform hand hygiene on entering and leaving the home.
  • cover your mouth and nose with a tissue when you cough or sneeze, throw the tissue in a bin and wash your hands
  • limit the time spent at less than 2 metres

Shielding

If you are providing guide support to someone who is shielding, to enable them to go outside for exercise or to meet with people outdoors, it is important to follow the appropriate advice on shielding and consider the following –

  • carers who are symptomatic or have been exposed to someone with respiratory symptoms should not provide support to individuals who are shielding
  • where possible, carers should limit their care to the individual shielding and not multiple individuals
  • encourage carer and shielding individual to wear face coverings in line with the Scottish Government face coverings guidance  
  • perform hand hygiene on entering and leaving the home. The individual requiring guide support should also perform hand hygiene on entering and leaving the home.
  • cover your mouth and nose with a tissue when you cough or sneeze, throw the tissue in a bin and wash your hands
  • where possible, maximise the distance between carer and shielding individual, and contact side by side is preferred rather than face to face

Guide support indoors

If you are providing guide support in an individual’s home, you should follow the unpaid carer’s advice. No additional PPE for COVID-19 is required unless the person you care for is in the shielding category or you or the individual are symptomatic of COVID-19. It is emphasised that a carer who is symptomatic should only continue to provide care where there is no other alternative.

If you or the person you care for is shielding or symptomatic of COVID-19 you should consider the following advice -