Publication - Advice and guidance

Coronavirus (COVID-19): guidance for the soft play sector

Guidance for soft play centres to help the sector to prepare for re-opening (at level 0 or 1) .

Coronavirus (COVID-19): guidance for the soft play sector


Physical distancing duties are set out in The Health Protection (Coronavirus) (Restrictions and Requirements) (Local Levels) (Scotland) Regulations 2020. Physical distancing should be maintained as set out in the Covid-19 General guidance for safer workplaces.

Soft play centres are predominantly used by young children who require supervision by adults. You should calculate the maximum number of customers that can be at your centre/ facility during a session, based on the maximum number of all persons (including staff) who can maintain physical distancing of 2 metres, including distancing between different households of the same group, taking into account the total floor space, as well as the layout or usage of different sections of the centre/ facility. You should consider limiting the number of customers at any time by implementing timed ticketing or asking customers to book ahead where possible. Guidance for calculating physical distancing is available.

There may be areas of soft play designed for babies and very young children which require supervising adults’ participation and these areas may need to be re-designed or managed in such a way to ensure that physical distancing of 2 metres between all persons can be maintained.

You should review how customers and employees move through and around your centre/facility and consider how you could adjust the flow of customers and employees to reduce congestion and contact, for example, one way flow, where possible. 


Physical distancing measures will be slowly eased to enable us to operate in a less restricted way.

When areas move down to Level 0, the following changes will apply:

  • physical distancing of 1m in outdoor settings
  • physical distancing of 1m in indoor settings

Physical distancing requirements will be removed when all areas in Scotland move beyond Level 0.


First published: 30 Oct 2020 Last updated: 15 Jul 2021 -