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Publication - Advice and guidance

Coronavirus (COVID-19): general guidance for safer workplaces

Guidance on safer working during the coronavirus pandemic for businesses and organisations not covered by sectoral guidance, for example general offices.

9 page PDF

450.0 kB

9 page PDF

450.0 kB

Contents
Coronavirus (COVID-19): general guidance for safer workplaces
Door-to-door services, home deliveries and collections

9 page PDF

450.0 kB

Door-to-door services, home deliveries and collections

Door-to-door marketing or similar activities such as charity collections should be avoided in level 4 areas where possible. However, if they cannot be carried out remotely using online or telephone marketing or sales, door-to-door callers should remain at least 2 metres from the doorway and wear a face covering at all times.

People undertaking such activities should not enter private homes, but if necessary can enter premises, such as a shared hallway in a block of flats, in order to reach individual homes. Unless it is necessary for personal safety reasons to be accompanied, no more than one person should enter these communal areas.

Residents may also wish to consider wearing a face covering when having a doorstep conversation.

Delivery drivers, postal workers, couriers and other similar workers or volunteers should adhere to physical distancing and hygiene requirements when picking up and delivering orders, post or other goods or services to and from residential properties. As an additional measure we recommend that, unless exemptions apply, face coverings are worn in communal, indoor residential areas such as blocks of flats and other multiple occupancy spaces where physical distancing can be difficult to maintain (for example, in stairwells), on entering and until exiting the building.

Residents should keep a safe distance from those providing such services and maintain good hygiene measures.

Deliveries should be contactless – where possible, delivery workers should knock on the door, leave the package on the doorstep and step back to a distance of two metres.

This advice should be read in conjunction with the physical distancingface covering and self-isolation guidance.


Contact

Email: DLECONPSWT@gov.scot

First published: 8 Mar 2021 Last updated: 1 Apr 2021 -