CLD staff, volunteers and service users should be made aware of appropriate etiquette in line with public health advice whilst taking part in face to face activity.
Advice from public health Scotland (p.14) should be followed at all times. This includes but is not limited to personal hygiene such as hand washing, respiratory hygiene and general etiquette as well as cleaning and decontamination. Hygiene protocols put in place should be reflected in the control measures of the COVID-19 risk assessment.
Good hand hygiene is essential in preventing the transmission of COVID-19.
CLD staff, volunteers and learners should receive adequate information on the importance of regular hand washing before, during and after learning activities as appropriate. In particular, it is helpful to encourage good practice whilst remembering:
- COVID-19 is spread when respiratory secretions from an infected person enters the mouth, nose or eyes of another. One way in which this can happen is by touching your eyes, nose or mouth with contaminated hands. It is therefore important to avoid touching the face with unwashed hands.
- perform hand hygiene regularly and especially before and after eating
- promote good hand hygiene for all staff/visitors/service users
- where possible soap and water should be used for cleaning hands
- ensure there are sufficient hand washing facilities and provision of alcohol based hand rub (ABHR) at key areas such as entry and exit points
Coughs and sneezes
- catch coughs and sneezes in a tissue and dispose of any tissues into a bin and wash hands immediately
- if an individual does not have tissues to hand, they should catch coughs and sneezes in the crook of their elbow
- ensure regular detergent cleaning schedules and procedures are in place using a product which is active against bacteria and viruses
- ensure regular (at least twice daily) cleaning of commonly touched objects and surfaces (telephones, keyboards, door handles, desks, counter tops etc)
- where equipment, resources and the working environment is shared by multiple users, additional cleaning measures should be put in place to ensure items are cleaned following use (e.g. hot desks and equipment accessed by the public such as IT equipment.)
This will require ensuring hygiene products are made available to CLD staff, volunteers and service users and are located at accessible points throughout the premises.
Ventilation is an important factor in mitigating against the risk of aerosol transmission of COVID-19 within indoor environments, where individuals may be in close contact, potentially for longer periods of time. Unlike distancing and hand washing, ventilation requirements cannot easily be distilled into one simple approach that everyone can follow. It is therefore vitally important that a specific risk assessment is carried out for each indoor premises.
We have published guidance on ventilation, to support the mixing of individuals safely in indoor domestic and commercial properties.
If you would like to provide feedback or have any questions related to this guidance please email Elisha.Fisher@gov.scot