Publication - Advice and guidance

Coronavirus (COVID-19): close contact services

Information for people who provide close contact services such as hairdressers, barbers and beauticians on working safely during coronavirus.

Coronavirus (COVID-19): close contact services
What can open when

What can open when

All close contact services (including mobile services) can open from 26 April 2021.

The Coronavirus (COVID-19): Strategic Framework update – February 2021 sets   out a new approach to outbreak management based on five protection levels (0 – 4).

See the protection levels table

Levels 0-3

Within Levels 0 and 1, we would expect to see low incidence of the virus with isolated clusters, and low community transmission. Within Levels 2 and 3, we would expect to see increased incidence of the virus, with multiple clusters and increased community transmission.

All close contact services, including mobile, will be able to operate in these levels.

Level 4/lockdown

Within this level we would expect to see very high or rapidly increasing incidence, and widespread community transmission which may pose a threat to the NHS’s ability to cope.

Premises-based hairdressers and barbers, by appointment only, and premises based sports massage provided to professional sportspersons will be able to remain open in Level 4. All other close contact services must close.

A full list of businesses that can remain open during Level 4 is in the Health Protection (Coronavirus)(Restrictions and Requirements) (Local Level) (Scotland) Regulations 2020, as amended.

Updated risk and equality impact assessments must be used to ensure that close contact services remain as safe as possible for staff and customers, who should continue to implement and strictly observe FACTS guidance and other mitigations.

Travelling through Levels

There is guidance on travel rules and restrictions and protection levels, including information about essential travel, on our website.

Read more information on what you can and cannot do at each level and our planned timetable for easing coronavirus restrictions.