Publication - Advice and guidance

Coronavirus (COVID-19): clinical guidance for nursing home and residential care residents - updated March 26

Clinical advice on COVID-19 to support those working with adults in long term care such as residents of nursing home and residential care settings.

7 page PDF

758.5 kB

7 page PDF

758.5 kB

Contents
Coronavirus (COVID-19): clinical guidance for nursing home and residential care residents - updated March 26
6. Access to supplies

7 page PDF

758.5 kB

6. Access to supplies

Social care providers who are registered with the Care Inspectorate, who are dealing with confirmed or suspected cases of COVID-19, and have urgent issues with obtaining PPE (disposable gloves, disposable aprons, fluid repellent surgical face masks) should contact the NHS National Services for Scotland (NHS NSS) triage centre for social care supplies for COVID-19.

Please note that in the first instance, the triage centre is to be used only in cases where there is an urgent supply shortage after business as usual routes have been exhausted and a suspected or confirmed case of COVID-19 has been identified.

 The following contact details will direct registered providers to the triage centre:

 Phone: 0300 303 3020

 When contacting the helpline, providers will be required to:

a. Answer a series of short screening questions.

b. Confirm they have fully explored business as usual procurement routes

c. Confirm they have a suspected or confirmed case of COVID-19 and therefore have a need for Personal Protective Equipment (PPE)

c. Provide their Care Inspectorate registration number

 The helpline will be open (8am - 8pm) 7 days

This helpline is for all social care providers registered with the Care Inspectorate.

This helpline is not for NHS staff or for NHS providers who have an NHS business as usual supply route.

Where providers report issues with supplies of products other than PPE, this information will be recorded and fed into wider work on supplies.

Professor Graham Ellis, Senior Medical Adviser to the Chief Medical Officer

Scottish Government

26 March 2020