Publication - Advice and guidance

Coronavirus (COVID-19): clinical guidance for the management of clients accessing care at home, housing support and supported housing

Published: 6 Aug 2020
Last updated: 22 Jul 2021 - see all updates

Guidance for local authorities, Health and Social Care Partnerships (HSCPs) and registered providers, who deliver care and support to people in their own homes or provide supported accommodation including sheltered housing, extra care housing and supported living during the pandemic.

Coronavirus (COVID-19): clinical guidance for the management of clients accessing care at home, housing support and supported housing
About Care at Home

About Care at Home

Care at Home is a tailored care support for people who live at home and require support with daily living tasks to maintain their independence. People who use it include:

  • adults with a learning disability
  • adults with mental health problems
  • people with physical disabilities
  • older people, including those with dementia
  • children, young people and their families

Social care workers carry out a varied range of tasks relating to agreed outcomes for each person. While the mix of tasks and activities will depend on the support plan, they may include:

  • personal care
  • support to see friends and family/ participate in the community
  • equipment and adaptions, like telecare and home improvements
  • reablement - this usually lasts up to 6 weeks and means support to help someone adapt to living independently at home after leaving hospital
  • shopping, meals on wheels or frozen meals delivery
  • cleaning, housework, laundry
  • collecting pensions and prescriptions, paying bills

Support may be delivered by a local authority, a care provider in either the third or independent sector, a telecare provider or a personal assistant directly employed by the supported person. It may be purchased with public sector funding or using someone’s own resources.

Care at Home during the coronavirus (COVID-19) pandemic

Scottish Government expect that care packages will continue to be delivered during the coronavirus pandemic. Employers and workers should keep themselves up-to-date with the latest information. Guidance can be found by following the links below:


First published: 6 Aug 2020 Last updated: 22 Jul 2021 -