Publication - Advice and guidance

Coronavirus (COVID-19): child contact services guidance

Published: 5 Mar 2021
Last updated: 19 Jul 2021 - see all updates

Guidance to help child contact centres safely re-open their premises and resume face-to-face services during the coronavirus pandemic.

Coronavirus (COVID-19): child contact services guidance


The Strategic Framework sets out the restrictions on travel within each of the five protection levels, with restrictions on non-essential travel in certain circumstances. Where restrictions on non-essential travel apply, one of the reasonable excuses for travel, including international travel, is to participate in or facilitate shared parenting arrangements.

Get more information on the travel restrictions across the levels.

International quarantine regulations may also apply, including any requirement in place at the time of travel to have had a negative coronavirus test before entering Scotland from overseas or to go into managed isolation upon arrival. There is no exemption to the managed or self isolation requirements where the purpose of travel is to participate in shared parenting. There are specific rules for children under 18 travelling from abroad without an adult. 

These restrictions may apply for people travelling into Scotland, including to attend a court ordered contact session at a child contact centre.

Guidance on restrictions relating to international travel can be found at: Coronavirus (COVID-19): international travel and quarantine.

Face coverings are mandatory in public transport, shops and certain other public buildings.  See advice on how to travel safely within Scotland , which includes guidance on public and private transport such as car sharing.

This advice is being regularly reviewed and updated.

Providers should encourage staff, volunteers and users to plan their journey to and from the child contact centre, and to minimise pressure on public transport and the road network through walking or cycling where possible. Where possible, provide active travel facilities such as bike racks. Arrangements at individual premises will determine whether this is possible.

Providers should encourage staff, volunteers and parents to follow physical distancing when travelling to and from the contact centre.


Any suggestions for improvements to this guidance should be sent to:

First published: 5 Mar 2021 Last updated: 19 Jul 2021 -