Publication - Advice and guidance

Advance Payment Scheme - supporting documents: guidance

Published: 26 Nov 2020

Guidance for people applying to the Advance Payment Scheme about how to obtain ‘a supporting document’ – some kind of ‘record’ which shows you spent time in care in Scotland as a child.

19 page PDF

636.2 kB

19 page PDF

636.2 kB

Contents
Advance Payment Scheme - supporting documents: guidance
I was in care a long time ago, what about my records?

19 page PDF

636.2 kB

I was in care a long time ago, what about my records?

Accessing records is a very personal journey, and where and how you will find your record will also be individual to you, as well as deciding when the right time is to do this. Remember that to make application to the Advance Payment Scheme only requires a 'supporting document' It will be helpful to talk through your unique circumstances with an advisor from the Advance Payment Team before you begin your search for a 'supporting document' to evidence your time in care

Over the years there have been different rules and guidance in place for retaining and storing care and other records. We know that historically a lack of resources, regulation and available expertise led to many records being lost or destroyed and at times in line with the guidance at the time. This means that the quality and availability of personal records varies.

More recently, requirements about how to keep records, how they are managed and stored, how long they should be kept and who is responsible for records have improved, particularly since the introduction of The Public Records (Scotland) Act 2011.

Your circumstances, the time period you were in care and the particular care setting you were in will all be factors on what records can be found. Sometimes it can be difficult to get even basic information to show you were in care and at other times, when individuals are seeking full records – they can receive a great deal of information.


Contact

Email: AdvancePaymentTeam@gov.scot