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Regulation of Care and Sponsorship Team
Care, Support and Rights Division

St Andrews House
Regent Road
Edinburgh EH1 3DG

0131 244 0629


New Standards

Following public consultation, Shona Robison MSP, Cabinet Secretary for Health and Sport approved the new Health and Social Care Standards: My support, my life on 9 June 2017. 

We are working with the Care Inspctorate, Healthcare Improvement Scotland and other new key partners and organsiations to roll-out the new Standards across health and social care sector in the lead up to 1 April 2018 when the new Standards come into force. 


The National Care Standards were created under the Regulation of Care (Scotland) Act 2001. There has, however, been significant change in the policy and delivery landscape since the standards were published in 2002 and Scottish Ministers committed to a review to update and improve standards in line with current expectations of quality care.

The public consultation of the new National Health and Social Care Standards closed on 22nd January 2017. The full consultation analysis and the research findings, also available in easy read format, provide a summary of views contained in the responses

Reviewing the Standards

Previous Consultations

A consultation paper was published on June 26, 2014 and closed on September 17, 2014. The document set out a range of human rights-based proposals for developing new standards that improve the quality of care and protect vulnerable people. It sought views on whether a shared set of standards for health and care should be developed so that people working in health and care services have a common understanding of what quality means and work to common core values:

The consultation received 475 responses from a wide range of service providers, professional and representative groups, service users and regulatory bodies. On the whole, proposals were very well supported with 92 per cent of respondents agreeing that new standards should take a human rights-based approach. 89 per cent of those who provided a view supported the development of overarching quality standards which apply across health and social care.

The consultation analysis, also available in Easy Read format, and the research findings provide a summary of views contained in the responses:

A consultation was undertaken in 2015 on the draft human rights and wellbeing Principles that underpin the development of new National Care Standards for health and social care services in Scotland.

The National Care Standards help everyone understand what they have a right to expect when they access health and social care services. They also help services understand and meet the quality and standards of care which they should provide.

Over 1,700 responses were received from a range of organisations and individuals with an interest and involvement in health or social care, personal and professional. The responses helped influence the final version of the Principles as approved by Scottish Ministers on February 15, 2016. 

Many of the comments helped to inform the development of the new Standards.  Update Bulletins and information on the review is available by visiting www.newcarestandards.scot.

New National Health and Social Care Standards Review

Updates on the National Care Standards Review have been jointly issued by Healthcare Improvement Scotland (HIS), the Care Inspectorate, and the Scottish Government – outlining what the National Care Standards are, why they're needed, and an update on what has happened since the consultation, and what will happen next and when:

Current / Next Steps

A Project Board has been established to provide strategic direction to the review with representatives drawn from organisations which support the delivery and improvement of health and care services in Scotland.

At its meeting in January 2015, the Project Board discussed the process for developing new standards and recommended that the Care Inspectorate and Healthcare Improvement Scotland lead the overall process for developing the content of new standards in conjunction with other stakeholders, drawing on the views gathered through consultation. Subsequently a Development Group, co-chaired by  the Care Inspectorate and Healthcare Improvement Scoltand, was established with relevant key stakeholders which will identify networks for further engagement, consultation and testing.

The Project Board expect it will take 12-18 months to complete this phase of the review project.