We are testing a new beta website for gov.scot go to new site

Water and Waste Water Services



Provision of Water and Waste Water billing services including AMR services.

What is in scope?

Water and Waste Water Services including AMR services across the public sector.

What is out of scope?


Who is this available to?

  • Central government
  • Health
  • Local authorities
  • Universities and colleges
  • Third sector
  • Other public bodies

Note: It is the responsibility of any buying organisation wishing to use the framework agreement to satisfy itself that it is eligible to do so. Entitlement can be established from the terms of the OJEU advert and guidance on this can be found in annex A of Scottish Government Guidance on Framework Agreements. If there is any doubt, legal advice should be sought.


  • £5-£10 million per year cost saving for the duration of the contract
  • AMR logger offering
  • Active Water Management programme for reducing water usage
  • Dedicated Customer Service team

Community Benefits

  • Anglian Water Business operate an apprenticeship programme, with two apprentices now working directly within the Scottish Procurement framework.
  • Schools engagement programme aimed promoting sustainability around water usage.  This includes guides for teachers and children on building water friendly projects and water audits helping long term water management and efficiency in schools.
  • Employee volunteering programme giving employees opportunities to get involved with water related environmental activities.

  • Comprehensive package of support to help staff stay fit and well including access to private physiotherapy, employee assistance programme, health MOTs, Get Active campaign.

Current status

Start date

1 March 2016

End date

29 February 2020

Further details

Contact and feedback to:

Tom Waring

Phone: 0131 244 5485

Contract Supplier(s)

Anglian Water Business

Phone: 0131 225 1919

Contract or Framework Agreement guidance

Agency Agreement

More information

Contact named individual above or Anglian Water Business.