Publication - Research and analysis

Social Security Scotland: insights research findings to March 2020

Published: 23 Jun 2020
Directorate:
Social Security Directorate
Part of:
Equality and rights, Research
ISBN:
9781839608438

Social Security Scotland insights research findings for the period September 2018 to March 2020.

20 page PDF

618.6 kB

20 page PDF

618.6 kB

Contents
Social Security Scotland: insights research findings to March 2020
1. Introduction

20 page PDF

618.6 kB

1. Introduction

An insights research programme has been established in Social Security Scotland. To date, it has involved the collection of both routine monitoring and experience information. The results from this research programme will be used to continuously improve services.

This publication covers the period September 2018 to March 2020, during which Carer's Allowance Supplement, Best Start Grant and Best Start Foods, Funeral Support Payment and Young Carer Grant benefits were live.


Contact

Email: gabija.povilaityte@socialsecurity.gov.scot